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CareersBetter Employee Relocation Experiences
Companies invest significant time and money to put the right people into the right roles. A smooth employee relocation has a big impact on whether they see a successful return on that investment. At Suddath®, we minimize employee downtime by offering a stress-free relocation experience, so your most valuable assets, your people, arrive to their new destinations happy and ready to be productive.
4.8/5
stars customer satisfaction
94%
willingness to recommend score
25,000
employee moves annually
180
countries served
Why Customers Love Working with Us
Our vision: To be the easiest moving company to do business with
Listening & Learning
By listening and learning about your employees and business, we work as an extension of your HR team to provide useful resources. Our team members put themselves in your shoes so we’re always a step ahead.
Motivation & Accountability
Our move consultants are motivated and held accountable. All employees who work with customers are required to go through rigorous training at Suddath University to maximize their effectiveness.
Best Practices & Lean Management
Suddath employs the Total Quality Management philosophy and Lean Management practices to consistently improve our operations, and in turn better serve you and your relocating employees.
Knowledge Sharing & Insights
We always ensure you’re up to date with the most important industry news and trends as well as offer strategic insights to help you make the right business decisions faster and easier than ever.
Personalization & Caring
Our employees genuinely care about the success of each any every move and go above and beyond to make your relocating employees feel confident and comfortable during the relocation process.
Surveys & Feedback
After nearly every interaction, we ask for feedback and make changes to continuously improve the relocation process. If you’re ever not satisfied with an experience, we make changes to ensure its corrected.
Hear From Our Customers
We had an amazing experience starting with the communication & quick turnarounds to move. Our moving coordinator was easy to work with & made it easy on us. The movers were awesome & made the move enjoyable!, Thank you for such a great move across the country!
Chase Blackburn
Los Angeles, CA
What a WONDERFUL experience! I have high standards (especially with my personal belongings – all 30,000 lbs of them) and this team exceeded every expectation I had… by a LOT! From the coordination with Kristie to the move with Miguel, it was beyond top notch! A+++ from start to finish. The communication, timeliness, coordination and professionalism was something I wasn’t expecting but sure appreciated! Thank you for making this literally a perfect experience for my family and me!
John Swindell
Charlotte, NC
The movers did excellent picking up our possessions for storage! They were quick and thorough but did a really great job!
Elyse Orme
Minneapolis/St. Paul, MN
My packers/ movers were fantastic for my move to NC to SC!!They wrapped everything very good and were very kind and respectful to my mom and I. Thank you also to Elaine for constant communication throughout the process.
Sarah Viebrock
Charlotte, NC
Joe and Chris crushed it. Communication throughout the process was top notch. They were friendly and courteous on both ends of the move. Constantly updated through your the move making it effortless on the receiving end with a timely delivery on day #1 of our window which of course was awesome. The packing was professional, well wrapped and labeled with 0 damage or loss. I’ve moved cross country multiple times and this company and these guys were the best. Thanks very much for the job well done and the laughs. You guys are funny and made a stressful move a little more fun. If you get Joe and Chris for your move, you’re in great hands. Leslie was checking in on every step of the move. We knew we were in good hands from day #1 with inspection, scheduling, third party! Thanks very much Leslie for taking such great care of us.
Jeremy Wilks
Atlanta, GA
They were professional and fast in moving our stuff. Highly recommended.
Mahmoud Behzadirad
San Jose, CA
The crew did a great job in all aspects of packing and loading. I appreciate the special efforts of Ramon V. in packing our belongings.
Bob Miles
San Jose, CA
Top notch customer support. This was a quick move for a job relocation, and the Suddath team was on top of things. From move set up, to packing, to a quick delivery, things could not have gone smoother.
Brett Lackey
Jacksonville, FL
The entire Suddath team was amazing – from Teresa & Josh to Chris Cartwright. Chris went above & beyond in every step of the move. He communicated extensively, made sure my things were packed well (even doing a majority of it himself) and cared for my things as if they were his own. I would HIGHLY recommend them to anyone & I will have trouble ever moving again without the Suddath team. They made the typically stressful moving process, seamless. I had a 3400 sq ft house that looked as I lived there Monday at noon – and Friday at noon, 400 miles later, I had a house that was 75% set up and unpacked in my new location. GREAT TEAM.
Jessica Spanel
Portland/Hillsboro, OR
Why Work With Suddath
Time-Saving Technology
By investing in technology, we help streamline the household goods process for you and your transferees. Our global move platform provides convenience, a channel for feedback and an easy way to track all the moving parts of an employee relocation. Program highlights:
- Dynamic reports designed to your needs
- Relocation status and shipment tracking
- Communication options such as SMS messaging and Skype
- Real-time inventory and document application
- Electronic billing and claims processing
Convenient Video Survey
The most precious resource we all have is time. Planning a move between work and family commitments can add to the stress of what may be a time-consuming process. That’s why Suddath makes it easy for your employees with our proprietary virtual move estimate technology. No matter where in the world your employees are located, they have access to simple, convenient and efficient video surveys to meet their busy schedules.
A Partner You Can Count On
While many relocation companies can say they offer quality services, we prove it. We maintain high quality scores such as our 94% willingness to recommend score. We are also proud to be ISO 9001:2015 quality management system certified, which ensures we meet the needs of customers while maintaining regulatory requirements, and FIDI-FAIMPLUS certified, meaning we adhere to FIDI’s rigorous worldwide standards for providing high-quality, effective international moving services. Our strategic network of partners and service providers meet the same high standards we uphold and act as an extension of our team. We carefully vet them for best-in-class service and safety within their business domains.
Reduce Risk with Trusted Experts
As your dependable partner, we are committed to keeping you up-to-date and compliant with the latest rules and regulations, so your business is always safe and secure. Our experts will notify you if developments in important laws and regulations, such as the General Data Protection Regulation (GDPR), California’s AB5 law or local laws, may impact your company or relocating employees.
AWARDS, RECOGNITION AND CERTIFICATIONS
